AI automation for growing businesses
Turn manual work into intelligent systems.
We design AI agents, workflow automation, lead-management CRM systems and custom integrations that help teams respond faster, follow up consistently and scale with less repetitive work.
AI Agents
n8n Workflows
CRM Systems
API Integrations
OverviewLead Command Center
Today
Lead SourcesThis month
WebMetaWAAPI
Recent LeadsAssigned
AR
Arjun R.Workflow Automation
NewSP
Sneha P.AI Agent
Follow-upVK
Vikram K.CRM System
Qualified✓
Lead capturedWebsite → CRM
↗
Follow-up assignedRound-robin routing
01
Multi-source lead captureWebsite, WhatsApp, social, API and imports
02
Role-based CRM accessAdmin, manager and employee workflows
03
Automated follow-upsReminders, assignment and activity history
04
Reports and visibilitySource, service, status and team insights
Services
Automation built around how your business actually works.
We combine AI, workflow design and practical software engineering to create systems your team can use every day.
AI Agents & Chatbots
AI assistants for customer queries, lead qualification, internal support and repetitive knowledge-based tasks.
- Customer support
- Lead qualification
- Knowledge assistants
Workflow Automation
Reliable workflows that connect forms, email, spreadsheets, CRMs, databases and third-party tools.
- n8n automation
- Approval flows
- Alerts and notifications
CRM & Lead Management
Custom lead pipelines with assignments, follow-ups, activity history, analytics and role-based access.
- Lead routing
- Follow-up tracking
- Team dashboards
WhatsApp Automation
Automated customer updates, enquiry capture, reminders and structured hand-off to your team.
- Lead capture
- Status updates
- Reminder sequences
API & Tool Integration
Connect existing applications and data sources into one coordinated business process.
- REST APIs
- Webhooks
- Data synchronisation
Websites & Custom Tools
Responsive business websites and lightweight internal tools connected to your automation stack.
- Business websites
- Admin portals
- Custom dashboards
Selected work
Practical systems built from real business requirements.
These projects demonstrate the end-to-end approach: capture data, automate decisions, route work and give teams a clear operating dashboard.
CRM Platform
AI-Powered Lead Management CRM
A custom CRM for capturing, assigning and tracking leads with follow-ups, role-based access, analytics, reports and activity history.
- Admin, manager and employee workflows
- Bulk import and assignment
- Reports, backup and system checks
Lead Automation
Master Lead Intake & Routing
One secure intake workflow for website, social, WhatsApp and API leads with validation, duplicate handling and routing rules.
Discuss lead automation →
Customer Enquiries
Website Enquiry Automation
A contact-form workflow that sends structured notifications and creates a lead in the CRM for consistent follow-up.
Automate your enquiries →
Follow-up Automation
Reminder & Management Summary
Today and overdue follow-up visibility with employee actions, snooze/complete controls and a daily management summary.
Improve follow-up consistency →
AI Tools Platform — in development
One secure workspace for practical AI tools.
The planned customer app will use one account and one login. Each business will see only the tools enabled for its plan, while its contacts, messages and usage remain inside its own workspace.
One account
A single customer login instead of separate passwords for every tool.
Private workspace
Organisation-level access and separate customer data.
Enabled tools
Tools appear based on the selected plan and permissions.
Usage history
Actions, messages and results stay traceable inside the app.
AI Review Reply Assistant
Generate brand-aware replies for positive, neutral and negative customer reviews in the selected tone and language.
WhatsApp Lead Follow-up
Manage opted-in leads, approved templates, personalised follow-ups, replies and human hand-off from one dashboard.
Website AI Chatbot
Answer common questions, capture enquiries and transfer qualified conversations to the team.
Lead Qualification Agent
Structure incoming requirements, score readiness and route promising opportunities for follow-up.
Email Follow-up Assistant
Draft consistent follow-up emails using lead context, stage, tone and next-action requirements.
Social Content Assistant
Create reusable content ideas and platform-ready drafts while keeping the brand voice consistent.
Planned customer app: app.mkautomationsolutions.com
The app will be developed as a separate SaaS application so customer data and the internal MK CRM remain safely separated.
The platform is currently in planning and development. Features, pricing and release timing will be confirmed before launch.
Our process
From business problem to reliable automation.
We start with the real workflow—not a tool. Then we design, build, test and document a system that fits your team.
Start with a consultation →- 01
Understand
Map the current process, pain points, users, data and success criteria.
- 02
Design
Create the workflow, access rules, integrations and exception handling plan.
- 03
Build & Test
Develop the automation in stages and test it with realistic business scenarios.
- 04
Launch & Improve
Deploy, document, monitor and refine the system as the business grows.
Built for practical use
Automation should make work clearer—not more complicated.
MK Automation Solutions focuses on systems that are understandable, secure and useful for day-to-day operations. Every build is shaped around the people who will actually use it.
✓ Clear ownership✓ Safe access✓ Measurable workflow✓ Maintainable setup
Business-first design
Technology decisions follow the process and outcome you need.
Transparent delivery
Work is broken into clear stages with testable milestones.
Security-aware builds
Credentials, permissions and public/private boundaries are treated carefully.
Ready to evolve
Systems are structured so future integrations and team growth are easier.
Frequently asked questions
What businesses usually ask before starting.
Every project is different, but these answers explain the way we approach automation work.
What can you automate?
Lead capture, follow-ups, email notifications, approval flows, CRM updates, reporting, data synchronisation, customer support and other structured repetitive processes.
Can you connect our existing tools?
Yes. We can work with webhooks, APIs, databases and supported integrations. The exact approach depends on the access and capabilities of each tool.
Do you build custom CRM systems?
Yes. We can build focused CRM workflows for leads, assignments, follow-ups, team access, analytics and reporting instead of forcing every business into the same generic process.
Will every AI tool need a separate login?
No. The planned customer app will use one account and one login, with tools enabled according to the customer plan and workspace permissions.
How will the WhatsApp follow-up tool be used?
It is planned for opted-in leads, approved message templates, reply tracking and human hand-off—not unsolicited bulk messaging.
How long does an automation project take?
A small workflow may take a few days, while a multi-module CRM or automation platform takes longer. The timeline is confirmed after requirements and dependencies are mapped.
Will our team receive support after launch?
Handover, documentation and post-launch support can be included in the project plan. Ongoing monitoring or improvement support can also be scoped separately.
Start a conversation
Tell us where manual work is slowing your team down.
Share the process, tools and result you are looking for. We will review the requirement and respond with the next practical step.